Tuesday, January 25, 2011

Lowes Does Read Blogs!!!

 

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To: 

Tracy Brannock

Lowe's Executive SUPPORT / REPAIR DIVISION

I love you…you just don’t know how much…

Yes, Ms. Tracy has contacted me about my “issues” with my Samsung refrigerator

that I blogged about yesterday!!!

This lady had my complaint “resolved” within less than an hour after I talked with her

and she researched my “problems”…

They are refunding us the purchase price of the refrigerator…

The check is to be overnight’ed to us…

Wow…now I get to buy another one!!!

Tracy, you have renewed my trust in corporate America and Lowes!!!

Thank you,

Michael and Becky    

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smile_regularHAPPY FAMILYsmile_regular

BUT---

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Miss Zoe sure will miss Mr. Bennies’ monthly visits here to fix the refrigerator!!!

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Tennessee, South, United States
Intense...the best description of living and loving life that I know...without intensity, life is mediocre and without definition...