![[snoopy_happy_dance5B15D[1][2].jpg]](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj0SY1CMRHLo0VhnOT0p2rPujPLEWa5YMauGlUHEvZwTG_2SoBiDJp27Pu1ihXJjOIrGjc_hffQ-Zd__rwHfLam2j4-Z4LOEXkJWtrqrfJ1eUqmJmnhxDSGO9H-zzSmgRjpI8GGT8l41RJw/s1600/snoopy_happy_dance5B15D%5B1%5D%5B2%5D.jpg)
To:
Tracy Brannock
Lowe's Executive SUPPORT / REPAIR DIVISION
I love you…you just don’t know how much…
Yes, Ms. Tracy has contacted me about my “issues” with my Samsung refrigerator
that I blogged about yesterday!!!
This lady had my complaint “resolved” within less than an hour after I talked with her
and she researched my “problems”…
They are refunding us the purchase price of the refrigerator…
The check is to be overnight’ed to us…
Wow…now I get to buy another one!!!
Tracy, you have renewed my trust in corporate America and Lowes!!!
Thank you,
Michael and Becky
HAPPY FAMILY
BUT---
Miss Zoe sure will miss Mr. Bennies’ monthly visits here to fix the refrigerator!!!
Yeah! How exciting. And a total refund is amazing!
ReplyDeleteSo glad to hear that you will be able to get a new one.
ReplyDeleteThat's great!!
ReplyDeleteAfter reading about your refrigerator woes, it's nice to discover you have a happy ending!
ReplyDeleteCongrats:@)
ReplyDeleteCongratulations. It's great to know that big companies can do the right thing.
ReplyDeleteAwesome Becky...we have a Samsung fridge too, I have had (bite my tongue) no problems. At least they are making good.
ReplyDeleteYeah to Lowe's, Becky..... I know that big companies do check the internet --including blogs... They just google "Lowe's" (or whatever it is) ---so I'm glad you wrote your blog. Glad it has worked out---but tell Lowe's that it shouldn't have come to this... They should have done this LONG before you had to write the blog...
ReplyDeleteHugs,
Betsy
Wonderful news! Glad Lowe's has finally got it. They took a bit long, but I guess better late than never? Your photo of Zoe is great, so sweet! She looks like she's smiling! Take care.
ReplyDelete